IT Value Delivery · Benefits Realisation · Mid-Market

Know exactly where
your IT value delivery
stands — and what
to fix next.

The VDC Technology Value Framework Maturity Toolkit is a practitioner-built reference for IT leaders. Six components covering all 15 TVF pillars — assess your IT Value Delivery maturity, benchmark benefits realisation against sector peers, and run a structured 90-day improvement plan.

Get the Toolkit — A$399 See what's inside →
VDC Advisory — Value Delivery Capability
TVF Maturity Toolkit — what's included
Six components.
15 pillars. One clear path to improvement.
Doc 1README — Start Here guide
ExcelMaturity Scorecard — self-assessment tool
Doc 2Maturity Guide — all 15 pillars
Doc 3Results Interpretation Guide
Doc 4Sector Benchmark Reference
Doc 590-Day Action Plan
15
TVF pillars
6
Components
6
Sectors covered
15 TVF Pillars Maturity Assessment Sector Benchmarking 90-Day Action Plan Governance · Delivery · Value Financial Services · Pharmacy · Government · Telco · Retail 15 TVF Pillars Maturity Assessment Sector Benchmarking 90-Day Action Plan Governance · Delivery · Value Financial Services · Pharmacy · Government · Telco · Retail
The Toolkit

Six components. Everything you need to assess,
benchmark and improve IT Value Delivery maturity.

Built from practitioner experience across retail networks, healthcare, government, financial services, and telco. The TVF Maturity Toolkit gives IT Value Delivery and benefits realisation teams a complete reference for assessing, benchmarking and improving — not a generic framework adapted from somewhere else.

Document 1 of 5 — Start Here
README — Start Here

Your orientation guide to the toolkit. Read this first — it explains what each component is for, the order to use them in, and how to get the most out of your assessment. A short, practical guide written for IT leaders and their key stakeholders.

PDF guide Read first Orientation & setup
Excel Workbook
Maturity Scorecard

The self-assessment Excel workbook. Score your organisation across all 15 TVF pillars, see your radar chart and domain scores instantly. This is where the process starts — run it first, then use the rest of the toolkit to interpret and act on what you find.

Excel workbook 15 pillars · Instant scoring Radar chart included
Document 2 of 5
Maturity Guide

A complete reference to all 15 TVF pillars across the three domains — Governance (P1–P5), Delivery (P6–P10), and Value (P11–P15). For each pillar: what it measures, what each of the five maturity levels looks like in practice, and what good looks like at your organisation's size and sector.

15 pillars · 5 levels each Governance · Delivery · Value 30 pages
Document 3 of 5
Results Interpretation Guide

Once you have run the TVF assessment, this guide tells you how to read what you got. How to identify your critical path pillars, what a low score in Benefits Realisation means differently from a low score in Strategic Alignment, and where to direct improvement effort first.

Score interpretation Prioritisation framework 9 pages
Document 4 of 5
Sector Benchmark Reference

Typical maturity profiles across pharmacy retail, healthcare, government and financial services. See where your sector peers typically score by domain and pillar — so your improvement conversation is grounded in what comparable organisations have actually achieved, not a theoretical ideal.

Pharmacy · Healthcare · Govt · FinServ · Telco · Retail 9 pages
Document 5 of 5
90-Day Action Plan

A ready-to-use 90-day improvement plan for every one of the 15 TVF pillars. Find your lowest-scoring pillars, assign owners, set milestones, and track progress over a structured quarter. Each plan is written for the pillar's specific improvement levers — not generic advice.

15 individual action plans Owner · Milestones · Metrics 35 pages
Instant digital download
VDC Technology Value Framework Maturity Toolkit
All six components as a single ZIP file — 1 README guide, 1 Excel scorecard, and 4 practitioner PDF guides. No subscription, no renewal — yours to keep and use across your organisation.
✓ README + Scorecard + 4 PDF guides ✓ 15 TVF pillars fully documented ✓ Sector benchmarks included ✓ 90-day action plans for every pillar
A$399
AUD · one-time
Buy Now →
Secure checkout via Lemon Squeezy
See It In Practice

How a real IT team
used the toolkit to improve.

A composite scenario based on practitioner experience. Organisation details are illustrative.

The Situation
Mid-size retail group · 85 stores · IT team of 6

The IT manager had just overseen an ERP system rollout that ran four months over schedule and absorbed 40% more budget than approved. No one could agree on what went wrong. The board was asking hard questions about IT investment. A new ERP was already in the pipeline.

Step 1 — Assess with Doc 2: Maturity Guide

The IT manager worked through the 15 TVF pillar descriptions in Doc 2 with two senior stakeholders. Each pillar has a five-level description — they rated themselves honestly against each one. The conversation itself surfaced disagreements they had not previously named.

L2
Benefits Realisation
L2
Value Governance
L3
Delivery Excellence
Red = below sector peer benchmark (L1–L2)
Amber = at sector peer level (L3)
Green = above sector peer (L4–L5)
Step 2 — Benchmark with Doc 4: Sector Reference

The sector benchmark showed that mid-market retail organisations typically score L3 on Benefits Realisation and L3–L4 on Value Governance. Their L2 on both was below peer. More usefully, it showed that retail peers who had moved from L2 to L3 on Benefits Realisation typically did so by establishing benefit baselines before go-live — a discipline they had never formalised.

Step 3 — Prioritise with Doc 3: Interpretation Guide

Doc 3 explained why a low Benefits Realisation score in conjunction with a low Value Governance score is a compounding problem — the absence of benefit baselines meant there was nothing to govern. The guide identified this pairing as a critical path: fix Value Governance first, then Benefits Realisation becomes measurable. Strategic Alignment was middle-ranked and could wait one quarter.

Step 4 — Act with Doc 5: 90-Day Action Plan

They took the Value Governance 90-day plan from Doc 5 directly. It gave them three milestones, owner role templates, and the specific artefacts to produce — a steering committee charter, an escalation protocol, and a live portfolio dashboard. The ERP program was already starting. They applied the plan in parallel.

Day 30 Steering committee charter signed. Executive sponsor confirmed and engaged.
Day 60 Benefit baselines documented for ERP before build commenced. First benefit owner named.
Day 90 Portfolio dashboard live. Board received first IT Value Delivery update in business outcome terms.
The Outcome — 6 months later

The ERP program ran to plan — the first major IT program in three years to do so. The board had a live dashboard for the first time. Benefits Realisation moved from L2 to L3. The IT manager presented a governance report at the next board meeting — something that had never happened before.

L2→L3
Benefits Realisation
On plan
ERP delivery
Ready to run the same process for your organisation?
The toolkit gives you everything in this scenario — the pillar reference, the benchmark, the interpretation guide, and the 90-day plans. Download today and start your assessment this week.
Get the Toolkit — A$399 →
Why VDC

Too complex for generalists.
Too mid-market for the big four.

🎯
Outcome-first, not process-first
We start with the business outcome and work backward to the governance required. Not compliance activity. Not framework theatre. Value.
📊
Real benchmarks from real organisations
Every client assessment adds to our benchmark dataset. You see how you compare to actual peer organisations — not textbook best-practice thresholds.
👔
Practitioners — not associates
Built by practitioners who have led the programs they now govern — not someone on their second engagement. Practitioner-authored, not consultant-generic.
🏛️
Governance that outlasts the engagement
Designed to leave a capability inside your organisation — not a dependency on VDC. The model continues after we leave.
The large global consulting firms do not meaningfully engage below a certain investment threshold. Generalist IT consultants lack the sector depth and framework to deliver lasting change. The TVF Maturity Toolkit fills the gap — specialist methodology, enterprise rigour, built for the mid-market.
Already using ITIL, COBIT, or PRINCE2?
Those frameworks govern process compliance. VDC governs value. They are not in conflict — the TVF works alongside any methodology your organisation already uses, and adds the outcome accountability layer that no process framework alone provides.
Sector Coverage

Built from sector experience.
Not adapted for it.

The TVF Maturity Toolkit draws on practitioner experience across sectors where IT value delivery complexity is highest — multi-site retail and pharmacy networks, regulated healthcare environments, government portfolios, financial services, and telco. The 15-pillar framework and sector benchmarks reflect this breadth.

Financial Services
Core platform modernisation, regulatory program governance, risk and compliance portfolio management, and benefit realisation discipline in high-stakes delivery environments where cost of failure is significant.
Retail Pharmacy
Dispensing system migrations, ERP and supply chain rollouts, multi-site go-live playbooks, clinical and retail value delivery streams. Deep experience across networks of 20–500 stores.
Government
Enterprise portfolio governance, program assurance, large-scale ICT reform programs, and value measurement frameworks built for the accountability and transparency requirements of the public sector.
Telco
Network modernisation programs, BSS/OSS platform transformations, customer-facing digital delivery, and value realisation across large-scale programs with complex vendor and integration landscapes.
The TVF sector benchmarks in Document 3 reflect typical maturity profiles observed across these four sectors — so your improvement conversation is anchored in what comparable organisations have actually achieved, not a theoretical ideal.
Free Pre-Purchase Diagnostic

Not sure if the Toolkit is right for you?
Run the quick index first — free.

A free 30-question online diagnostic across six IT value delivery pillars. Takes 12 minutes. Gives you a directional read on where your organisation sits — useful for deciding whether the full Toolkit is the right next step, or for quickly orienting a new stakeholder before they open the Scorecard.

Already have the Toolkit? Skip this — your 15-pillar Excel Scorecard in the ZIP covers the full TVF assessment at a deeper level.

Already purchased the Toolkit? Use the Excel Scorecard (included in your download) for the full 15-pillar assessment with weighted scoring, gap analysis, and improvement tracking — it is more comprehensive than this online version.

30
Questions
6
Pillars
~12
Minutes
Your Maturity Assessment

Your scores across the six VDC pillars.

—
Overall Score / 150

What to do next

Based on your scores, here is VDC's recommendation for your organisation.

Get the Toolkit — A$399 →
Get Started

Start improving your IT Value Delivery
this quarter.

The TVF Maturity Toolkit gives your team everything needed to assess where you stand, benchmark against sector peers, and run a structured 90-day improvement sprint — no consultant required.

Instant download · PDF + Excel 6 components · 100+ pages of reference material Works standalone — no engagement needed Single organisation licence Secure checkout via Lemon Squeezy
Need something more tailored? Reach us at ReachUs@vdcadvisory.com.au — we offer advisory engagements for organisations that want hands-on support.

TVF Maturity Toolkit

The complete self-assessment and improvement system for mid-market IT leaders. Six components covering all 15 TVF pillars, sector benchmarks, and a ready-to-use 90-day action plan.

A$399 one-time · single org licence
Get the Toolkit — A$399 →
Not sure yet? Run the free 6-pillar diagnostic — 12 minutes, no sign-up, instant results. A useful sense-check before you commit.
📧 ReachUs@vdcadvisory.com.au 🌐 vdcadvisory.com.au 📍 Australia · Serving clients globally